Privacy and Security

CK44's Privacy Policy — Your data is our responsibility

Everything about how your personal data is collected, used, and protected — clearly explained in plain English.

Last updated: January 2026
SSL 256-bit Encryption No Data Sold to Third Parties GDPR compliant Data requests answered within 72 hours
Summary: c k44 Your privacy is our top priority. This policy explains what data we collect, why we collect it, and how securely we keep it. If you have any questions, you're welcome to reach out to us at any time.
1

Introduction

c k44 (Website: ck44.cash) is an international online gaming and Sports Betting platform. We believe transparency is the foundation of a healthy business relationship. That's why this privacy policy is written in straightforward, plain language — so you know exactly what we do and don't do with your data.

This Privacy Policy c k44- applies to all services, including the website, mobile app, live chat, and other digital platforms. By using our services or opening an account, you are deemed to have consented to this policy.

This document complies with international data protection law (GDPR), applicable local laws, and c k44has been developed in accordance with the guidelines of the licensing authority.

Operating Company: CK44 Ltd. | Website: ck44.cash | Contact: support@ck44.cash

2

What Data We Collect

c k44- various types of information are collected when you open an account, use our services, and make transactions. Details are outlined below:

Personal identification information

  • Full name (as shown on National ID)
  • Date of birth (for age verification)
  • Current and permanent address
  • Mobile number & email address
  • Nationality and occupation

Identity verification (KYC) documents

  • Copy of National ID (NID) or passport
  • Driving licence (where applicable)
  • Proof of address document (utility bill or bank statement)
  • Proof of payment method ownership

Financial information

  • Mobile Pay/Nagad/Rocket number (for transactions only)
  • Deposit and withdrawal history
  • Transaction amounts and dates

Technical Information

  • IP address & device information
  • Browser and operating system type
  • Login times and session data
  • Website browsing patterns
Data Type Mandatory? Purpose of Use
Full name and date of birth Yes Identity Verification and Age Confirmation
Mobile & Email Yes Account Communications and Security
KYC Documents Yes, for withdrawals Identity Verification & Legal Compliance
Payment information Yes Transaction Processing
IP Address Automatic Fraud Prevention & Security
3

How We Collect Your Data

c k44 Your data is collected through a number of methods — all of which are entirely lawful and subject to your consent.

Direct Collection

When you c k44- register an account, fill out a form, submit KYC documents, or contact us via live chat — you are providing information directly. This is the most common method.

Automatic collection

When you use our website or app, certain technical information is collected automatically — including cookies, log files, and pixel tracking. This data is primarily used to improve site security and performance.

Via third parties

In some cases, data may be collected through identity verification services, payment processors, or fraud prevention providers. However, these third parties c k44operates under a strict data protection agreement.

Important: c k44 We never collect information from your social media accounts without permission. We only request data that is necessary to provide our services.
4

Purpose of data use

Behind the collection of your data, c k44has specific, legitimate purposes. We never collect data beyond what is necessary.

  1. Account creation and management: To set up your account correctly and deliver our services.
  2. Identity Verification (KYC/AML): To comply with international anti-money laundering laws and to prevent access by minors.
  3. Transaction processing: To securely process deposits and withdrawals.
  4. Customer Support: To address your complaints, queries, and support needs.
  5. Security and Fraud Prevention: To detect account hacking, fraud, and suspicious activity.
  6. Legal obligation: To meet regulatory reporting requirements.
  7. Service improvement: To analyze user behavior and further improve the platform experience.
  8. Promotional Communications: To send you offers and bonus information with your permission. (You may withdraw this consent at any time.)

If you no longer wish to receive marketing messages, click the "Unsubscribe" link at the bottom of any email or contact us at support@ck44.cash.

5

Data sharing and disclosure policy

c k44 Your personal information is never sold. However, it may be shared with trusted third parties in certain specific circumstances.

Who Your Data May Be Shared With

  • Payment Processors: With Mobile Pay, Nagad, Rocket, and banks — solely to process transactions.
  • KYC / Identity Verification Services: To meet legal obligations.
  • Cybersecurity Agency: To detect and prevent fraud.
  • Legal authorities: Upon receipt of a court order or government directive.
  • Licensing Authority: To meet regulatory requirements.
A Clear Commitment: c k44 Your data is never sold or shared with advertisers, data brokers, or unrelated third parties. All third parties operate under strict data protection agreements.
6

Cookies and Tracking Technologies

c k44-'s website and app use various cookies and tracking technologies to enhance your experience.

Cookie types

  • Essential Cookies: Required for the website to function properly. These cannot be disabled.
  • Performance Cookies: Monitors site speed and performance.
  • Functionality Cookies: Remembers your preferences such as language and login details.
  • Analytics Cookies: Helps analyse user behaviour to improve our services.

Cookie Controls

You can manage or delete cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features.

7

Data retention period and security

c k44 Your data is retained only for as long as necessary — nothing more.

Retention Period

  • Active account data: retained for the duration the account remains active.
  • Closed account data: 5 years from the date of closure (as required by law).
  • Transaction records: 7 years (in accordance with AML regulations).
  • Log files & technical data: 90 days.

Security Measures

c k44 To keep your data safe, we use industry-leading security measures including:

  • TLS 1.3 and AES-256 encryption technology
  • Two-Factor Authentication (2FA)
  • Regular security audits and penetration testing
  • 24/7 Cybersecurity Monitoring
  • Restricted staff access — only authorised personnel can view your data

In the event of a cybersecurity breach c k44 Affected users will be notified within 72 hours along with guidance on necessary steps to take.

8

Your Rights Regarding Your Data

c k44 Your data rights are respected. You have the following rights:

Right to Access Your Data

You can ask what personal information we hold about you.

Right to rectification

You may request that incorrect or outdated information be updated.

Right to erasure

You can request that your data be deleted, unless we are required to retain it by law.

Right to Object to Processing

You may object to your data being used for specific purposes.

Data portability

You can request a download of your personal data.

Right to Restrict Processing

You may request that data processing be temporarily paused in certain circumstances.

To exercise any of the rights above, email support@ck44.cash. We will respond to your request within 72 hours.

9

Protection of minors

c k44 Strictly does not serve anyone under 18. We never knowingly collect data from minors.

Date of birth is verified during registration and age is confirmed through the KYC process. If anyone opens an account using false information, the account will be immediately closed and all transactions will be cancelled.

If you believe a minor c k44-has opened an account, please notify us at support@ck44.cash. We will take prompt action.

Caution: If anyone under 18 is found to have registered accidentally, their data will be permanently deleted without any legal process required.
10

Policy Updates and Contact

c k44 This Privacy Policy may be updated from time to time — to stay in line with new laws, technology, or changes to our services. We will notify you by email or on the website before any significant changes take effect.

Continued use of our services after any changes will be taken as your acceptance of the updated policy. We recommend checking this page regularly.

Contact Us

For any privacy-related questions, complaints, or requests:

Email: support@ck44.cash
Response Time: Typically within 72 hours
Language: Support available in Bengali and English

Why You Can Trust Us

The Core Pillars of CK44's Privacy Protection

Military-grade encryption

Every data packet is secured using AES-256 and TLS 1.3 encryption — the same standard used by banks.

Transparent KYC process

Every step of the identity verification process is fully secure. Your documents are used solely for verification purposes and are never shared elsewhere.

GDPR compliant

We comply with GDPR, the highest international standard for data protection. This gives you maximum control over your information.

Your data is never sold

C k44 never sells your data to third parties. Your data belongs to you — that's a core principle we stand by.

Fast request processing

Any request to view, correct, or delete your data will receive a response within 72 hours. No lengthy waits.

Bengali-Language Privacy Support

Our Bengali-speaking team is always on hand to help with any privacy-related questions. No language barriers.

Play Safe, Enjoy with Peace of Mind

Join c k44 knowing your data is protected, and enjoy the best gaming experience in Bangladesh.

Want to know more? Help Center View or FAQ Read it.

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